Welcome to the Careington Member Portal

No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of health care services and products. You pay the discounted price at the time services are received.

First, locate a participating provider. You can find participating providers by using the Provider Search Tool after logging into the Member Portal or by calling (800) 290-0523. After confirming the provider's participation when making an appointment, just show your membership card at the time of service. You are responsible for paying all fees during your office visit. Participating providers have agreed contractually to offer you a specific discount on health care services they provide.

Yes, your Careington membership card can be used at any participating provider in the United States. All you need is your member ID number to receive your savings.

You can find participating providers for your discount plan by using the Provider Search Tool after you log into the Member Portal or by calling (800) 290-0523.

If you need additional cards for your household, or have lost your card, log into the Member Portal, fill out the form below or call Member Services at (800) 290-0523. You will receive your membership materials and membership cards in about 7-10 business days.

You may go to the provider of your choice. However, you will only receive a discount by going to a participating provider.

While telemedicine can be used for a myriad of non-emergency ailments such as allergies, cold and flu, pink eye and urinary tract infections, telemedicine is not to be used for emergency situations. Should an emergency situation arise, call 911.

Check with your specific plan for details on telemedicine pricing.

Absolutely! Since traveling can wreak havoc on your immune system, telemedicine is available while you're traveling within the United States.

Members can schedule appointments with licensed and trained mental health professionals via phone or video chat to get the help they need.

Members can schedule appointments with licensed and trained mental health professionals between the hours of 7 a.m. and 10 p.m. seven days a week.

Members can use DialCare Mental Wellness from 7 a.m. to 10 p.m seven days a week. Members may either call us at (844) 249-4094 for our team to schedule an appointment for them, or members can schedule an appointment via the app or website. Each appointment is scheduled for 30 minutes.

Our licensed and trained mental health professionals are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.

If you are in a crisis situation, please call the Suicide Prevention Lifeline at (800) 273-8255 for help.

If a member calls DialCare Mental Wellness during a crisis situation, we will stay on the line and transfer the member to the Suicide Prevention Lifeline for further help.